Please allow us 3 to 5 business days from when items are received for us to process the refund. Designer Optics is not responsible for items damaged along the way. 3- Make sure to confirm with us via e-mail the shipping date, the shipping service you used and the tracking number whenever you have 4- Include details of the return and how you would like for us to go about it (refund, store credit, exchange, etc). Wait for our confirmation e-mail before shipping back the return 2- Send the product back to us following the instructions indicated in our e-mail and to the address we will provide you. Please Follow those easy steps for returns 1- Please fill out this form Return Authorization Form to get an RMA # you will receive a RMA # with instruction on how to return them within 48 to 72 Business hours from the time you submitted the form.
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January 2023
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